There will no returns on Bulk items or on discounted items.
For more details, please mail email@example.com
How long does it take to receive the refund?
We will process your refund within 7 business days of receiving the returned product in its original packaging. The refunds period includes time taken to complete the refunds process by theyellowdoorstore.com, but excludes any delays on part of banks/ card issuers, or shipment time in case of cheque refunds
How will I receive the refunds?
When you return an item, within the specified time period, refunds are issued to the payment method used at the time of purchase, except for Cash on Delivery.For orders placed using Cash on Delivery as the payment method, refunds can be processed to your bank account via National Electronic Funds Transfer (NEFT). You can update the details of the bank account where you wish to receive the refund in the Your Account section or from the Returns Support Centre when you are returning an item.
You will need to update the bank account number and IFSC code to enable us to process a refund to your account. Refunds cannot be processed to third-party accounts, i.e. the name on your theyellowdoorstore.com account should match with the name of the bank account holder.
NEFT refunds will typically be processed in one business day from our end and will be credited to your account in two business days.
For Furniture/Wallpapers - Cancellations are not permitted once the order is placed. In case of any exception, please speak to our customer care and they will assist you in the best possible way. No refund will be made in case of cancellations for Part Payment orders that contain products from Furniture/Lighting /Mattress categories; the advance amount will be forfeited as cancellation charges.
Cancellations on categories (other than furniture) are possible only until the pre-shipping stage; please contact our customer care team to assist you for the same.